Last Updated: 25/09/2025
Tinnitus Connect (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book appointments, or use our professional tinnitus services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Contact details: Name, email address, phone number, and mailing address.
Health-related details: Relevant medical history or hearing information you voluntarily provide during consultations or booking.
b. Technical Information
IP address, browser type, operating system, and pages visited on our website.
Cookies and similar technologies to enhance your browsing experience and analyze site performance.
c. Payment Information
If you make online payments, limited billing information is collected through our secure payment gateway.
We do not store full credit/debit card details on our servers.
2. How We Use Your Information
We use the collected data to:
Provide and manage tinnitus therapy sessions and device recommendations.
Schedule appointments and send confirmations or reminders.
Respond to inquiries and deliver customer support.
Improve website functionality, security, and user experience.
Send occasional updates or promotional materials (you may opt out anytime).
3. Legal Basis for Processing (for GDPR Regions)
If you are located in the European Economic Area (EEA), we process personal data based on:
Your consent (e.g., subscribing to updates).
Contractual necessity (e.g., booking therapy).
Legitimate interests (e.g., improving services and ensuring site security).
4. How We Share Your Information
We do not sell or rent your personal information.
We may share data only with:
Service providers: Trusted vendors for appointment scheduling, secure payments, email delivery, or analytics.
Legal requirements: If required by law, court order, or to protect our rights and safety.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of online transmission or storage is 100% secure. Use the website at your own risk.
6. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data.
Withdraw consent or object to certain processing.
Request a copy of the data we hold about you.
To exercise these rights, email us at [your email address].
7. Cookies
Our website uses cookies to improve user experience and track site usage.
You can adjust your browser settings to decline cookies, but some site features may not function properly.
8. Data Retention
We retain personal information only as long as necessary to:
Provide our Services.
Comply with legal obligations and resolve disputes.
Maintain accurate business records.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.
10. Children’s Privacy
Our Services are not directed to children under 18.
We do not knowingly collect information from minors. If you believe a child has provided us data, contact us to remove it.
11. International Users
If you access our site from outside India, note that your data may be processed and stored in a country with different privacy laws than your own.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Changes take effect when posted on this page with a new “Last Updated” date.
13. Contact Us
For privacy questions, data access requests, or concerns, contact us:
Tinnitus Connect
Email: contact@tinnitusconnect.com
Phone: 9550100693